Two job seekers said they made personalized AI chatbots that draw on their experience to interact with recruiters on their ...

When researchers asked about raw milk, vaccines and alternative cancer treatments, they found some problematic answers.

Generative AI chatbots have rapidly become indispensable tools across various industries, transforming the way we interact with technology. These advanced platforms are not just for chatting anymore; ...

OpenAI might not have invented AI chatbots, but ChatGPT certainly popularized them. ChatGPT-3.5's launch in November 2022 is widely regarded as the moment generative AI went mainstream. Suddenly, any ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

Karan Sharma is a digital commerce expert and the co-founder at Kinex Media Inc, a creative digital agency in Toronto. Just imagine what would have happened if a time traveler had handed a lighter to ...

G2 ’s The Answer Economy: How AI Search Is Rewiring B2B Software Buying report found that 51% of B2B software buyers now ...

Chatbots perform poorly when answering questions about misinformation-prone health topics, according to a new study.

Ashley Velie is a Peabody Award-winning producer for 60 Minutes who has worked overseas and in the U.S. for CBS News since 1998. She has received multiple awards and nominations for stories on war, ...

Pennsylvania has sued an artificial intelligence chatbot maker, saying its chatbots illegally hold themselves out as doctors ...