Instead, hear the customer out about their complaint and work with them toward finding a workable solution. Ask: “What can I do to make you happy?” A good example was a dental office that ...

The post Costco Customer Angry When An Employee Refused To Give His Kid An Energy Drink Sample, But People Are Defending The Worker first on TwistedSifter.

“Switching isn’t the answer,” the company is telling angry social ... won’t fully insulate customers from these kinds of ...