ANDERSON TOWNSHIP, Ohio — Rather than try to find new home appliances after they've broken, people could save a lot of money fixing their old one. Mark Lancaster and his wife love their Kenmore washer ...

After 38 years, Margot Freud has heard the last cry for help from small appliances and the people who love them. Freud gave up the keys to SOS Appliance a few weeks ago to Gerry and Cindy Munday, a ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...