As the auto insurance market continues to soften, customers are holding more of the power— and they’ re using it, according to the JD Power 2026 U.S. “The market has clearly shifted from a pricing ...

TROY, Mich.--(BUSINESS WIRE)--Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of sky-high insurance ...

TROY, Mich.: 26 Oct. 2023 — Long repair shop backlogs and lingering parts shortages have caused the average auto insurance repair cycle time to reach 23.1 days in 2023, up 6.2 days from 2022 and more ...

Car repairs are taking longer than ever these days - something you've likely noticed if you've had your vehicle in for repairs lately. According to the J.D. Power 2023 U.S. Auto Claims Satisfaction ...

With U.S. auto insurance rates up 11.2% on average during the past year—and insurers still losing an average of five cents “on every dollar of premium they collect—sky-high premiums do not appear to ...

TROY, Mich.--(BUSINESS WIRE)--Auto insurers have been fighting two major headwinds ever since the pandemic: rising costs and longer repair cycle times. This year, according to the J.D. Power 2024 U.S.

Porsche Ranks Highest among Premium Brands for Second Consecutive Year; MINI Ranks Highest among Mass Market Brands Overall customer satisfaction with auto dealer service improves in 2026, led by ...