After Bose released updated firmware for its QC35 II headphones last year, users complained on the company’s forums that the headphone’s active noise cancellation had gotten a worse. Now, the number ...

What do you do when hundreds of your customers are willing to swear on the Bible that your firmware update royally messed up their favorite feature, even though your own tests prove otherwise? If ...

Some users are complaining that the noise canceling is diminished after updating their headphones' firmware -- but CNET can't reproduce the problem. Executive Editor David Carnoy has been a leading ...

Bose has been forced to defend itself against accusations that the company intentionally hamstrung its own products in a covert attempt to bolster new headphone sales. The saga began with the release ...

All isn’t lost if you’re affected: just re-run the firmware update over USB. A new firmware update for the Bose QC 35 II headphones appears to be causing problems for some users. The firmware ...

Add Yahoo as a preferred source to see more of our stories on Google. Bose Immersive Audio software on an iPhone next to Bose QC Ultra Headphones. First and foremost they are among the best ...