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Will The IRS Call You? Don't Fall For These Scams

Scammers often pretend to be Internal Revenue Service (IRS) agents, which is successful due to most people's fear of tax-related trouble. However, the IRS never starts a case with a phone call. It ...
Nextgov

IRS adds call center services

The Internal Revenue Service awarded a $150 million follow-on contract last week to Aspect Communications Corp., a software company that provides voice recognition and other customer service ...
Hoodline

Oregon Calls for Volunteers to Aid Low-Income Families with Tax Preparation

Oregon calls for volunteers to aid in tax prep for low-income families, highlighting a $100M gap in unclaimed credits.
KENS

CALL KENS: Tax return sent to IRS after KENS 5 gets involved. IRS shares additional tips.

SAN ANTONIO — Gary Farris was getting worried about his tax return. The Farris family had used the same tax preparer, Rapid Tax on 8052 Midcrown Drive, for more than 10 years. This year, something was ...
JournalofAccountancy

IRS should be more transparent when communicating phone service metrics, report says

The IRS should be more transparent in communicating its telephone service metrics by including in the metrics more phone lines that taxpayers call and by covering the entire fiscal year and not just ...