AI chatbots are not as intelligent as one might expect. In fact, sometimes they know nothing and provide incorrect ...

The chatbots, powered by artificial intelligence, are designed to act like real people with distinct personalities and ...

Booking Holdings is "preparing for all scenarios" but it is unlikely that major AI chatbots would become full-fledged online ...

A new report shows the extent to which people are harnessing generative AI character chatbots for nefarious means.

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

To measure the success of their work, companies cite industry-standard benchmark tests whenever they release a new model. The ...

Artificial intelligence used as a therapeutic tool dates back to the 1960s when a program called ELIZA gave scripted ...

A recent report by a social network analysis company has found that thousands of AI chatbots are a significant safety threat ...

Two women from Mexico and Ecuador who spent years fighting to be recognised as victims of online sexual violence have inspired an artificial intelligence chatbot that helps others facing abuse.

But customers’ uncertain appetite for testing the technology remains a challenge, an executive said.

An AI-powered chatbot developed locally by Tregter and the Do More Foundation will be featured at the BRICS Youth Innovation ...