I manage a small office network (around 10 computers) for a client of mine, and they decided to get a new phone system without realizing it was an IP system. It is a Cisco IP phone system. Previously ...

In one room of the Purdue Technology Center of Northwest Indiana, phone IT professionals from as far away as France and Costa Rica are nearing the end of a two-week advanced class on the CISCO phone ...

Every company, no matter the size, needs a robust communications platform. The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a ...

SANTA CLARA, CALIFORNIA – Developers of IP telephony systems that use Cisco Systems Inc.’s IP phones soon will be able to support nearly any set of characters in the world on those phones, according ...

Three years after a plan to buy a Cisco Systems telecommunications package for Niagara County government fell apart when a local vendor complained of alleged bid-rigging, the County Legislature has ...

I'm looking for a call recording solution for our Call Manager system. I saw CallCopy mentioned here before, I came across VPI Capture. Just started Googling so I'm sure there's more. My one ...

Some organizations consider taking the plunge off PBX platforms into IP telephony as being pretty daring, but that’s nothing compared to what Sam Houston State University (SHSU) is doing. The south ...