Fake or illegitimate reviews plague the internet, and such reviews are particularly problematic within fintechs, where ...

Franck Beaumin joined the agency in October after the role went unfilled for years. He is listening to riders, and trying to ...

Instead, reach out directly, listen and fix the issue. Most complaints come from unmet expectations, not bad intent. Show the client you care, make it right if needed and reinforce trust.

A new survey looked at order accuracy, staff courtesy, wait times, and food quality at popular fast-food restaurants. Find ...

Home Depot carries a wide variety of products, some of them very good, but some quite problematic. Whether you’re on a budget or just looking for the highest-quality items, it’s important to ...

The V.I. Public Services Commission convened Tuesday morning seeking an update on telecommunications company Viya’s ...

THE best and worst broadband providers for customer complaints have been revealed by the regulator. Sky was the least complained-about broadband provider between July and September of last year ...

Attorney General Tim Griffin announced Monday afternoon that he had directed his office’s Public Protection Division to open ...