A content moderator for the popular porn site Chaturbate alleged in a lawsuit that he has suffered "psychological trauma" ...

A former YouTube moderator sued YouTube on Monday, accusing it of failing to protect workers who have to catch and remove violent videos posted to the site. The suit says the plaintiff was required to ...

Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

In the wake of Black Lives Matter protests spreading across the nation, Facebook content moderators are revolting over the way the company and its leadership are handling political speech that incites ...

Sabrina Ahmad is a recent MSc graduate from the Oxford Internet Institute and a content designer in London, UK. Most Internet users are insulated from the depths of human depravity online; that’s due ...

Seven hours a day, Isabella Plunkett and 15,000 other content moderators around the world look at and filter the most repulsive content on the internet for Facebook. But they don’t actually work for ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...