The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Candice Georgiadis Design ...

Design thinking is a human-centered, iterative process that helps organizations move from Ideas and ambiguity to action. Most businesses struggle with innovation, not because they lack ideas, but ...

Design thinking, by nature, cuts out guessing as much as possible. By observing people and paying attention to exactly what they desire right now, you can create products and services based on that ...

The need for problem-solving is at the heart of many businesses in scaling. Utilizing an effective problem-solving strategy can often impact a business’s value and how much revenue it can generate.

The high-touch, enterprise sales process needs a lesson from design thinking: Align yourself around your customer’s journey, and develop tools and training that create a more consultative experience ...

The Build a Better Book project emphasizes a human-centered design thinking approach, in which participants first need to better understand the specific needs of their end users. The Design Thinking ...

In today’s competitive landscape, businesses need every edge they can get. Embracing AI-powered design thinking can be your secret weapon, helping you innovate faster, understand your customers better ...

Building a customer-centric future is more important now than ever. Agile CX designs that can keep up with changing customer preferences are essential. The race to customer experience (CX) excellence ...

In the rapidly evolving landscape of product and service development, generative AI tools are already having a transformative effect throughout the design process. In early process stages, LLMs (Large ...

You will rarely ever hear sales professionals talking about design-related business strategies, but the truth is that sales and design have a lot in common. Although being substantially different, the ...