Business Wire

Emplifi Data Shows Airlines Are More Likely to Respond to Customer Questions on Instagram Than on Facebook or X

NEW YORK--(BUSINESS WIRE)--Emplifi, a leading customer engagement platform, today released social media performance data for global airline brands, analyzing sentiment and response rates across ...
Business Wire

Emplifi’s 2024 Outlook: Social Shopping, Messaging Apps, Video Content, And More Will Become Integral To Brand Marketing Strategies

NEW YORK--(BUSINESS WIRE)--Emplifi, a leading customer engagement platform, today announced its top social media predictions for 2024. These predictions point to substantially greater alignment ...

New Emplifi Research: 86% of Consumers More Likely to Purchase From Brands That Respond Quickly on Social Media

Emplifi, a leading Autonomous CX platform, today released Peak Season 2026: A Retail Marketer's Strategic Guide, offering deep insights into consumer shopping behaviors and expectations ahead of this ...
Yahoo Finance

Emplifi’s AI-Powered Listening & Unified Analytics Solution Recognized by SmartBrief Innovation Awards in AI

NEW YORK, November 12, 2025--(BUSINESS WIRE)--Emplifi, a leading CX and social media marketing platform, today announced that its AI-Powered Listening & Unified Analytics solution has received an ...
Morningstar

Emplifi Fuel Drives 60% Increase in Social Media Engagement for Brands and More than 85% Growth in Audience

NEW YORK , June 10, 2026 /PRNewswire/ -- Emplifi, the only Autonomous CX platform (A-CX), today announced customer success results driven by Emplifi Fuel. Since its launch in 2025, Emplifi Fuel has ...
PE Hub

Audax-backed Emplifi acquires influencer marketing platform Pixlee TurnTo

Pixlee TurnTo has over 90 employees and more than 1,000 clients including GNC, Alo Yoga, Tumi, Carnival Cruise Lines and Kimpton Hotels & Restaurants Emplifi serves more than 7,800 brands, including ...
PE Hub

Audax-backed Emplifi buys SMY-SYS

NEW YORK–(BUSINESS WIRE)–Audax Private Equity (“Audax”) announced that its portfolio company, Emplifi, Inc. (“Emplifi”), a leading global provider of SaaS-based, omnichannel consumer experience ...
MediaPost

Emplifi Upgrades Its Customer Engagement Tool Set

Customer engagement Emplifi has added several features to its unified customer engagement platform. The spring 2023 release is designed to give brands “the tools to operate efficiently and optimize ...
MM&M

Emplifi: Organic engagement rates on TikTok still dropping

Customer engagement platform Emplifi has released its 2024 Social Media Benchmarks report, finding that organic engagement on TikTok continues to decline. The report, which is based on data from Q4 ...
Morningstar

Emplifi Earns TrustRadius Trusted Seller Status, Signaling Verified Customer Trust

NEW YORK, March 24, 2026 /PRNewswire/ -- Emplifi, a leading AI-powered social media marketing platform, has been verified as a Trusted Seller on TrustRadius, a buyer intelligence platform for business ...

Emplifi Inc: New Emplifi Research: 86% of Consumers More Likely to Purchase From Brands That Respond Quickly on Social Media

In partnership with Alchemer, Emplifi surveyed more than 1,600 consumers across the U.S. and UK to better understand evolving online shopping behaviors and expectations ahead of the peak season.NEW ...