Financial Ombudsman Service to start charging claims firms – but you can still complain yourself for free The independent Financial Ombudsman Service (FOS) – which settles disputes between ...

The number of complaints about financial firms where the ombudsman was called on to step in has fallen to its lowest level in more than a year, with fewer gripes recorded about issues such as ...

A HUGE change is kicking in from this month that could end up costing savers more if they make a complaint. From April 1, the Financial Ombudsman Service (FOS) has begun charging third-party claims ...

Sign up to our free money email for help building your wealth People looking to make some cash through online opportunities are being warned by the financial ...

The Financial Ombudsman Service had faced a crackdown in the last year. Complaints to the banking ombudsman have tumbled in the three months to September 2025 after the Treasury launched its own clamp ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Disputed transactions, driven by the increasing volume of ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

The Financial Ombudsman is plotting a major shake-up of how much interest firms have to pay on compensation pay outs which would make it far less generous for consumers ruled to have been treated ...

Each week, we dig into the memory bank of the City’s great and good. Today, Caroline Wayman, global head of financial services at PA consulting and former head of the Financial Ombudsman Service, ...