Kay Jewelers is embarking on a revitalization strategy to target the next generation of jewelry shoppers. The over 100-year-old Signet Jewelers-owned brand is undergoing a “brand evolution,” according ...

Are you curious which jewelry store is better, Zales or Kay Jewelers? Well, you’re in the right place; we’re here to help you decide between them. It’s like picking your favorite candy. Zales and Kay ...

With proposal season rapidly approaching, it’s best to be prepared to admire a new crop of beautiful rings. Lucky for those planning to pop the big question, a bridal jewelry collaboration has just ...

A cappella group Pentatonix stars in a holiday campaign for KAY Jewelers. In an interview with PEOPLE, member Kirstin ...

Kay Jewelers tells PEOPLE in a statement: "Once we become aware of a customer complaint, we run it to ground until a resolution has been reached" Kaitlyn is a former Assistant Style & Beauty Editor at ...

SCRANTON -- The complaints keep piling up against national jewelry store chain Kay Jewelers. Customers of Kay Jewelers in several states have complained that their jewelry has either become damaged or ...

In March 2017, a May 2016 ConservativeTribune.com post about Kay Jewelers' purported propensity for surreptitiously swapping diamonds out with fakes began recirculating on social media: Beware taking ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. “It was flat-out theft.” That’s how one ...

Customers are continuing to complain that nationwide jewelry retailer Kay Jewelers is swapping real gems for replicas when repairing or replacing items. Following the launching of a Facebook page over ...

The parent company of Kay Jewelers and Jared Galleria of Jewelry agreed to pay a $11 million penalty for signing customers up for a store credit card and payment protection without their knowledge and ...