Lyft has revamped its rider app in an attempt to help people get where they’re going faster. Instead of first asking for pickup information, the app will now ask where you’re going, which Uber ...

Lyft riders look at their app about 9 times per ride. Now they'll see ads when they check it. By Gabriel Rivera. Lyft, whose CEO David Risher is pictured, is introducing in-app ads, following a ...

In an effort to improve its security measures, Lyft announced Tuesday a new rider verification pilot program to help drivers verify riders' identities and ensure that they are indeed who they say ...

This option has been long-requested, Lyft said in a press release, and is also intended to remove potential barriers for female drivers, who currently only make up 23% of the app's workforce ...

Lyft’s app for riders is getting a fresh new look, with a greater emphasis put on shared rides and public transportation. It’s Lyft first redesign in almost three years, and will begin rolling ...

Uber riders can tip up to 30 days after being dropped off, compared to tipping up to 72 hours after a Lyft ride. 5. For those sharing a ride with others, you can't change your destination or the ...

Lyft Silver users in need of assistance will have access to US-based customer support 8AM-9PM ET, the company says. A redesigned version of the app, with larger font and more simplified navigation ...

Twenty-nine percent of Lyft riders said they have used the ride-hailing app to access healthcare services, according to Lyft’s 2019 economic impact report. Lyft has been ramping up its efforts ...

The app wasn’t meeting older riders’ needs, and it needed a redesign. Lyft Silver, now available nationwide, is designed specifically for older users , with a font that’s 1.4 times bigger ...

Lyft Inc. is launching a feature that will try to prioritize matches between women and non-binary riders and drivers in response to demand for increased safety protections for its users.

All riders will see ads on the app, but they have the option to reject sharing "their behavioral and demographic data," the Lyft spokesperson said. Greenberger told the Journal that the data will ...

Noting that older riders comprise just 5.4 percent of its total customer base, Lyft says it hopes to make its app-based ridehailing more accessible to seniors — and hopefully grow the percentage ...