Microsoft has taken the wraps off of its forthcoming service update to Microsoft Dynamics CRM, which will be released in Q2 2012. The service update will build on Microsoft’s rollouts last year in ...

Microsoft unveiled Microsoft Dynamics CRM Mobile, a cloud-based mobile service that will give businesses access to the complete functionality of Microsoft Dynamics CRM on their mobile devices, ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft is gearing up to release a phalanx of native mobile applications for its CRM software, with clients aimed at BlackBerry, Windows Phone 7, iOS, and Android 2.2 and higher devices, the company ...

Microsoft is adding new applications and features to its Dynamics 365 CRM and ERP portfolio, officials announced today, Sept. 23. Many of the new additions to the line-up are "AI-driven," which in ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft today announced that Microsoft Dynamics CRM will release its next service update in Q2 2012. This service update will let customers access the complete functionality of Microsoft Dynamics ...

“In today's hyperconnected world, customers need to be able to access their business-critical data on the device of their choice from wherever they are,” said Dennis Michalis, general manager, ...