It's a Friday night and you've just entered the doors of your favorite new neighborhood haunt. Glasses are clinking, forks are en route to hungry mouths, drinks are flowing. Servers and bussers move ...

Our industry's challenges — whether transaction decline, competitive density, or rising costs — are not new. What has changed, however, is the increasing reliance on technology to tackle these issues.

If you buy something from a link, Vox Media may earn a commission. See our ethics statement. When Lisa Baptiste worked as a restaurant host, it was a constant puzzle finding someone to watch her ...