When a customer purchases software-as-a-service (SaaS)–which is sometimes called a “cloud” service or product–the software is not hosted. It does not reside at the customer’s location or data center.

Companies procuring or providing Software-as-a Service (SaaS) technology need some form of contract to govern the relationship between the SaaS provider and customer. As with many intellectual ...

The cloud is an essential component of all e-commerce sites. Not all clouds, however, are created equal. The key thing here is reliability. Making sure that the cloud service and Service Level ...

All Software as a Service (SaaS) applications or products proposed for integration with College systems and for the use of the College community must be reviewed to ascertain compatibility with ...

Charu Jain, (L) CIO of Alaska Airlines, and Janice Newell, CIO of Providence St. Joseph Health, share insights at the 2018 GeekWire Cloud Tech Summit. (GeekWire Photo / Kevin Lisota) Most enterprise ...