Leading conglomerate selects 3CLogic's CCaaS offering, purpose-built for ServiceNow CSM and ITSM, as it insources service desk operations to streamline workflows and save millions in operating costs.

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

New Zealand's Kiwibank was created in 2002 with one clear mission: to win the hearts of Kiwis by providing better service, better products, lower fees and better interest rates. Since its creation it ...

When the coronavirus pandemic hit in March, little did New Zealand-based Kiwibank realise that it would accelerate the bank's plans to overhaul its customer service management (CSM). The company ...

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world ...

SOMERSET, N.J., May 25, 2021 /PRNewswire/ — VCTI, the broadband and network technology experts, today announced it has joined the ServiceNow Services Partner Program module. This announcement expands ...

SAN JOSE & SANTA CLARA, Calif.--(BUSINESS WIRE)--Zoom Video Communications, Inc. (NASDAQ: ZM) and ServiceNow (NYSE: NOW) today announced a commitment to each other’s technology solutions to make ...