An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

Liana Passantino is a senior principal research specialist at Gartner Inc. As CHROs face ongoing pressure to deliver operational excellence and create greater business value, they are looking to HR ...

Under a potential model articulated by Mercer, HR shifts from being a service provider to the architect of work itself.

Pfizer's Chief Talent Officer explains how the "pilot in command" framework scaled from nine teams to 700, and why Workday made it real.

Karcic AI-Native HR OS delivers operating leverage by deflecting routine HR questions: benefits/policy Q&A, escalating nuanced matters to HR for final judgment. Founders need operating leverage. We ...

HR leaders should be business athletes who run the people function. When brought in early, we act as true partners, not just a service department.