Reprinted with Permission There is a big difference between being willing versus being willful. When we are willing, life just seems to flow, to work. Willingness feels good. We live in the day – in ...
It’s hard to face the business of death when you are busy living. According to one survey, 51 percent of Americans aged 55 to 64 don’t have wills. Even if they have prepared estate documents, their ...
It’s this simple: customers are willing to pay more for a better customer experience. For years I’ve looked at surveys that indicate customers will pay more for better service. Not one survey has ever ...
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