Offering calm, disengaged responses might quell conflict in some situations, but it’s not a long-term strategy, experts say.

One study concluded that empathy helps de-escalate conflicts, improve communication, and find collaborative solutions. While it can build rapport in healthy relationships, an over-reliance on ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...

The time I've spent working with adults who have difficult relationships with their siblings has convinced me that therapists should be aware of 5 key issues. 1. Sibling relationships are life-long ...

Maya A. Yampolsky has received funding from both the Social Sciences and Humanities Research Council and the Fonds de recherche du Québec. Iman Sta-Ali, Libera Amadiwakama Mochihashi, and Renaud ...

If you are a working professional, then you might have come across difficult situations at work where a co-worker might have ...

It could be a reasonable strategy to “be a gray rock” when dealing with someone you interact with only occasionally, such as an annoying neighbor or co-worker,“but when there is a narcissist in your ...