According to Max Freiert of Web site traffic research and analyis firm Compete.com, Vonage's own website traffic was down 90% in December, 2007 as compared to December, 2006.

Vonage will pay $100 million to settle claims it trapped customers in unwanted accounts by forcing people to call to cancel, keeping them on hold for hours and charging hundreds of dollars to end ...

DSL Reports has a post today that further reinforces the difficulty of trying to cancel your Vonage account.The post comes as a result of a consumer complaint about the cumbersome Vonage ...

Instead I just logged on to the Vonage website and changed the forwarding number. Call quality is usually as good or even better than a standard phone line.

First, Vonage is going to make sure that former SunRocket customers will be able to port their existing phone numbers to Vonage service, free of charge. Then if the new subscribers sign up for a ...

If you are a Vonage customer, you can find updates on the company's progress with this issue on their website.

The Federal Trade Commission said it is sending nearly $100 million in refunds to consumers impacted by junk fees and service cancellation hurdles imposed by internet phone service provider Vonage.