As connected TV (CTV) consumption continues to rise, advertisers have a unique opportunity to engage high-intent shoppers at ...

Total Retail's Take: By offloading Family Dollar, Dollar Tree hopes to recuperate some its recent losses. The company closed ...

Retail media is one of the fastest-growing advertising channels. Estimates from eMarketer anticipate that U.S. retail media ...

Kroger countersued Albertsons on Tuesday, escalating a legal battle between the companies following the collapse of their ...

As employees struggle under mounting job expectations and opt to leave, retailers are facing $19 billion in annual turnover ...

By prioritizing cybersecurity and optimizing the customer experience, retailers can minimize friction, enhance personalized ...

Beyond strengthening engagement, travel rewards present a lucrative revenue opportunity. Retailers using white-label travel booking platforms can profit from supplier-funded discounts.

As conversational AI becomes more pervasive, organizations face two challenges: to adopt these systems quickly and to ensure ...

Nike has warned that sales will drop by a double-digit percentage in its current quarter as the sneaker giant contends with ...

For retailers looking to boost customer engagement and foster long-term loyalty, managing the Rule of 7 with positionless marketing helps brands execute this strategy efficiently.

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Agentic AI refers to AI models operating autonomously within workflows, making decisions about the next steps without human ...