Salesforce CEO Marc Benioff said AI automation helped the software company cut its customer support headcount from 9,000 to 5 ...

Marc Benioff, CEO and cofounder of San Francisco-based software giant Salesforce, recently ignited a firestorm after claiming that artificial intelligence does up to “50% of the work” at his cloud ...

Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount. Benioff revealed the ...

The enterprise software company’s CEO said humans must remain “at the center of the story” as they possess the ability to express compassion. But Marc Benioff also highlighted the ways AI is creating ...

AI is radically reshaping business at Salesforce. That doesn't mean that CEO Marc Benioff sees AI as a future mass killer of white-collar jobs. Instead, Benioff forsees "a radical augmentation of the ...

Salesforce is accelerating its use of artificial intelligence in automating workloads, according to CEO Marc Benioff. "All of us have to get our head around this idea that AI could do things, that ...

Salesforce CEO Marc Benioff has taken a swipe at Palantir's high prices, joking about their expensive software and impressive ...

Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount. Benioff revealed the cuts ...

In an interview on the Logan Bartlett Show last week, Benioff said he was able to reduce the company's “customer support ...