A random selection of 60 consumers per day will be contacted to gather feedback on four key service parameters: TGNPDCL ...

NERC has reported that electricity distribution companies (DisCos) across the country received 275,681 customer complaints in ...

The injunction is a setback for Trump, who has sought to streamline the federal government through cuts and layoffs.

A U.S. federal judge ruled Friday that the Trump administration must halt efforts to dismantle the Consumer Financial ...

Read U.S. News' review of Freedom Debt Relief and compare interest rates, fees and terms to find the best loan for you.

A West Tisbury resident has filed a complaint against an Island fuel provider with the state attorney general’s office, claiming that his and other Islanders’ fuel tanks weren’t adequately filled over ...

According to J.D. Power Retail Banking Study, improvement in customer satisfaction is result of efforts to build personalized ...

Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...

Promoting discounts is a key tool for retailer, but discounted pricing strategies can have serious legal implications if ...

The book identifies key pain points consumers face when shopping for outdoor recreation products based on industry research ...

In today’s competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...