The FSCA’s Conduct Standard for Banks requires banks to treat their customers fairly and that includes communicating with ...
Reserve Bank of India (RBI) governor Sanjay Malhotra has pulled up banks and financial institutions for masking customer ...
RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...
THE government’s handling of complaints and customer feedback has received a mixed review from the committee responsible for monitoring the effective use of public funds. A report from the Public ...
Join Lisa Bainham on Wednesday 19 March at 7pm as she explains how to navigate complaints, reviews and feedback with ...
Faced with a deluge of consumer complaints, India's central bank is urging financial institutions to embrace the ...
Customers are much more likely to shun banking activities when they receive unsatisfactory support from the industry.
TikTok user M&M (@njgolden) was recently at the restaurant for their happy hour. While she was there she got her usual: an ...
David Stever had been with Ben & Jerry’s for 34 years in total. Ben & Jerry's claims Unilever didn't oust him for performance ...
US ISP Grande, which lost a $47 million legal battle with the major record companies over its failure to deal with its music ...
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