No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

THE government’s handling of complaints and customer feedback has received a mixed review from the committee responsible for monitoring the effective use of public funds. A report from the Public ...

Faced with a deluge of consumer complaints, India's central bank is urging financial institutions to embrace the ...

For three hours, NJ Transit workers representing train, bus and light rail answered questions, passed out swag and dutifully ...

The HR and recruiting sector has ranked as the second best for customer service, according to new research. The ‘Customer ...

"Only 90 officers are responsible for 18 crore people," he quipped. The consumer rights body is well-regarded and has become increasingly popular among people for protecting their rights.

Omari claims Nelson Havi made a post on his social media handles that amounted to hate speech. He wants NCIC to act failure ...

MUMBAI: Reserve Bank of India (RBI) governor Sanjay Malhotra has pulled up banks and financial institutions for masking ...

Learn how to follow up with unresponsive real estate clients using personalized, strategic communication that builds trust ...

Jefferson Parish plans to begin offering in-person appointments for residents to talk face-to-face with a customer service representative.

Customer reviews and ratings have become a pivotal factor in purchasing decisions, but how much do consumers really trust ...