Interviews: Zendesk’s Maureen Chong on why employee service is critical in e-commerce, and how AI can transform support, engagement, and customer satisfaction.

Satya Nadella leverages GPT-5 within Microsoft 365 Copilot to streamline his daily workflow. Launched in 2025, GPT-5 analyzes data from emails, meetin ...

The U.K. has barred Israeli government officials from attending the country’s biggest arms fair over growing concern about the humanitarian crisis in Gaza. The decision does not cover ...

Just as it is not necessary to be a mechanic to drive a car, one can use a generative AI tool without mastering ... If the tool is not used as a search engine that provides a list of URLs, explicitly ...