Investigation finds Kroger uses customer data to estimate income and target discounts—sometimes inaccurately. Shoppers with ...

A new Consumer Reports (CR) investigation uncovered that Kroger grocery stores collect extensive customer data and use it to ...

Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using this ...

Consumer Reports found that Kroger collects and monetizes ... education level, and income. Consumer Reports raised concerns about “surveillance pricing,” where customers with lower predicted ...

A joint investigation found that nationwide grocer Kroger has been charging shoppers full price for many discounted items. The report, published by Consumer Reports on May 14, alleges that ...

The average overcharge was $1.70 per item, totaling 18.4 percent. Kroger's "Make It Right" policy allows for price adjustments at the store level. Is your grocery bill becoming more expensive?