Alcon reflected on its wholesale platform-based approach to clinical transformation during a session at the 2024 Veeva ...

Recently, I read Amp It Up by former ServiceNow CEO Frank Slootman, who presents a powerful case for building a ...

Customer-centric focus is essential. B2B success depends on prioritizing customer relationships and long-term value creation.

‘Patient-centricity’ is a term that has gained currency in the pharma industry in recent years, and most major companies in the sector are now dedicating resources to ensure that they put the ...

Irma Thomas’ words may stem from the world of music, but they capture a universal truth in business: true success comes from ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. It’s not uncommon to hear leaders say, “We must put the customer ...

Abigail Jacobs will oversee all marketing functions at the outdoor retailer, which has struggled to return to profitability ...

Global security manufacturer, Gallagher Security is excited to announce the appointment of Spencer Marshall as Executive Vice ...

Our broad CX experience, combined with our BX Services Suite, empowers our partners with specialized expertise and tools to deliver next-level growth and employee engagement, delivered through a lens ...

Marco Ricci reports on some of the initiatives pharma is taking to improve patient centricity, as highlighted during day one of this year’s eyeforpharma Patient Summit Europe conference.

Come to the StarCarSifu Auto Show 2024 at Sunway Pyramid and take a clo­ser look at the latest models from Proton, Nissan, ...

Q3 2024 Earnings Conference Call November 12, 2024 8:00 AM ETCompany ParticipantsBill Anderson - Chairman & CEOWolfgang Nickl ...