All shops have a door rate and some are adding in diagnostic rates. But one shop coach wants you to add another: An EV rate. The argument for a diagnostic rate is getting stronger as more vehicles ...

What’s it like to be a marketer in the automotive aftermarket these days? In the latest episode of Auto Service World Conversations, we chat with Susanne Morello, senior vice president of marketing ...

After a decline in overall satisfaction in 2024, owners of both premium and mass market battery electric vehicles (BEVs) are expressing a change of sentiment this year, according to a recent study.

Despite the on-again-off-again-on-again tariff announcements and poor weather across much of the country, Canadians turned out to their dealerships to buy new vehicles at the highest rate in many ...

Canadian used vehicle prices have stabilized in recent times but still remain elevated. Meanwhile, electric vehicle pricing is still higher than what would be considered affordable to consumers. At a ...

Leading automotive industry associations are calling on the British Columbia government to pause and review its electric vehicle mandate, warning that the province’s Zero Emission Vehicles Act (ZEVA) ...

Canadian hockey legend Wayne Gretzky will give the keynote breakfast address at AAPEX this fall. Since retiring, the ...