HPE played down the impact of such licensing changes, saying that just 4 percent of respondents cited licensing costs as the ...

If your prompts influence policy, finance or patient care but live in chat threads, you don’t have innovation — you have ...

AIOps won’t replace your ops team next year — but if you ignore AI-driven prioritization, RCA and automation, you’ll fall ...

CIO Hall of Famer Shelia Anderson offers an IT leadership blueprint for architecting the strategies, alignment, culture, and ...

While new tools target reconciliation, reporting, planning agents, and pricing optimization, experts say the technology must ...

In April last year, Lactalis South Africa officially announced its acquisition of the Cremora coffee creamer brand from ...

Up to 40% of AI-enabled CX initiatives fail. The CX tools themselves are rarely the problem; more of the challenge is the ...

AI agents are powerful, but without a strong control plane and hard guardrails, they’re just one bad decision away from chaos.

The speed of AI adoption and fast-moving technology advances complicate efforts to create strong governance practices, experts say.

Legacy architectures cannot support the data velocity, integration requirements, or real-time decision-making that agentic operations demand. Without the right foundations, enterprises cannot fully ...

Here’s how the manipulation works: a user innocently clicks on a website Summarize button. Unbeknownst to them, this button ...

Fresh job cuts and executive changes reflect Salesforce’s ongoing efforts to streamline operations and focus on AI growth.