‘Heartless and dangerous’: Proposal to automate VA call centers part of aggressive layoff plan, sources say
The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer ...
TwistedSifter on MSN12h
Bank Customer Threatened To Close His Account Because The Customer Service Professional Was Rude, So She Took His Threat Literally And Closed His Account So …
What would you do if you had a very rude customer who was demanding to have a ridiculous number of fees reversed, and when ...