Research defines "inappropriate, intense, or poorly controlled anger" as "1) anger that was triggered by small things or that was difficult to control; 2) frequent temper outbursts or anger that lead ...

On Valentine's Day at around 6:50 p.m., Glens Falls Police responded to a reported fight/assault incident at Pizza Jerks on ...

Last week, we saw record-breaking registrations for our online insight session on handling complaints. That tells us one thing: this is the year businesses are no longer just managing complaints - ...

Amid the ongoing New India Co-operative Bank controversy, RBI has superseded the Board of Directors of New India Co-operative ...

As electric bills hit record highs and customer satisfaction plummets, utilities must rethink their communication strategies ...

A strong end to 2024 has eased AMC Entertainment Holdings Inc.’s (AMC), the largest movie theater chain in the world, financial struggles, ...

An Arby’s employee shares her side of the story after video shows a man jumping over the counter to confront her about a food order.

Cell phone video obtained by FOX13 documents a customer who is accused of jumping through the window and attacking an ...

Amid the ongoing New India Co-operative Bank controversy, RBI has superseded the Board of Directors of New India Co-operative Bank after imposing the restrictions, the customers` panic is unabated.

As Mumbai-based New India Co-operative Bank faces crisis, mid-day went on the ground to the New India Co-operative Bank branch in Santacruz East to gauge the reaction of the flustered public who have ...

As the RBI's restrictions on the New India Cooperative Bank entered its second day, angry customers gathered outside multiple bank branches in parts of Mumbai, grappling with uncertainty over ...