Mayor Mike Duggan has proposed a 52% cut to the land bank's subsidy from the city. The land bank's CEO said it could impact ...

No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

Reserve Bank of India Governor Sanjay Malhotra has a good reason to worry about the quality of customer service at Indian ...

Qualtrics Inc. today used its X4 Experience Management Summit conference to unveil a set of specialized artificial ...

Calling for a paradigm shift in grievance redressal through the adoption of artificial intelligence (AI), Reserve Bank of ...

Reserve Bank of India (RBI) governor Sanjay Malhotra has pulled up banks and financial institutions for masking customer ...

Choosing the best AC in India requires careful consideration of features, energy efficiency, and performance, and one easy ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...

An X user shared a side-by-side comparison of the product she ordered and what she actually received from Frido. Tagging the ...

RBI Governor Sanjay Malhotra expressed concerns over the rise in customer complaints and urged bank and NBFC management to ...

Customer reviews and ratings have become a pivotal factor in purchasing decisions, but how much do consumers really trust ...

Frido’s founder and CEO, Ganesh Sonawane, quickly acknowledged the issue, responding within hours. His first reaction was 'Da ...