The environmental harm and human mortality caused by this seemingly minor digital habit is evident. Large blocks of text like ...

That’s how long it took for someone to finally say, “Hang on, maybe the guy running multiple billion-dollar companies while also moonlighting as a government official might be a problem.” Now, the ...

Read the ratings criteria that ByteDance and TikTok use to grade employees in performance reviews.

The Trump administration is seeking to deport the Columbia University graduate student and lawful permanent U.S. resident over his role in protests against the war in Gaza.

The N.C. Attorney General and Turnpike Authority warn that a nationwide scam is hitting phones in North Carolina.

The city receives about 60 requests daily for things like potholes, missed trash pickup or parking violations.

To deliver consistent service, you need unified standards across all channels including voice, chats, and emails.

A phishing scam is going around that could put many Texans' personal information at risk. Here's what to know.

The U.S. Department of Education has launched an online form allowing people to "report illegal discriminatory practices" at ...

If you find managing your email annoying, it might be time to switch to another client. Be more productive with one of the best email apps we've tried. PC hardware is nice, but it’s not much use ...

Dated receipts and/or declarations supplied by, for example, a medical provider or hairdresser confirming the amount spent to redress the alleged hair loss. It's sad that the customer service is ...

Steps that food manufacturers should take when responding to a food or dietary supplement incident, including investigating claims, assembling a response team, determining disposition of a food, and ...