India's central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints ...

Mayor Mike Duggan has proposed a 52% cut to the land bank's subsidy from the city. The land bank's CEO said it could impact ...

No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

The Life Insurance Consumer Advocacy Center (LICAC) has filed a lawsuit against the California Department of Insurance (CDI), ...

Citing statistics, he noted that complaints filed under RBI’s Integrated Ombudsman Scheme have grown at a compound annual ...

Reserve Bank of India Governor Sanjay Malhotra has a good reason to worry about the quality of customer service at Indian ...

I’d like to speak to the manager.” “I’d like to make a complaint…” These are phrases you’d expect to hear behind the counter ...

Qualtrics Inc. today used its X4 Experience Management Summit conference to unveil a set of specialized artificial ...

which handles 70,000 to 80,000 customer complaints a year. Narra said Beaumin started riding buses and trains before his ...

An X user shared a side-by-side comparison of the product she ordered and what she actually received from Frido. Tagging the ...

Calling for a paradigm shift in grievance redressal through the adoption of artificial intelligence (AI), Reserve Bank of ...

The FSCA’s Conduct Standard for Banks requires banks to treat their customers fairly and that includes communicating with ...