In today’s competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

Consumers will simply need to upload relevant documents about their purchases or disputes, and quickly receive a resolution ...

TGNPDCL launches consumer feedback cell to improve service quality, evaluate staff, and introduce consumer service excellence ...

The Nigerian Electricity Regulatory Commission (NERC) says electricity distribution companies (DisCos) across the country ...

As a consumer, you can file a complaint to express your dissatisfaction and seek resolution. The Consumer Protection Act 2019 protects the interests of consumers and ensures the timely settlement ...

Check your receipts. Nearly half of all inspections found stores overcharging Arizona customers, and the state only has 13 ...

The number of complaints lodged with the financial ombudsman jumped sharply last year, with poor levels of customer service ...

Complaints Management Industry Review Report reveals significant consumer dissatisfaction with complaint handling processes ...

The Department of Trade and Industry (DTI) continues to strengthen its Online Dispute Resolution System (ODRS), a web-based platform designed to expedite the resolution of consumer complaints. DTI ...

Check your receipts. Nearly half of all inspections found stores overcharging Arizona customers, and the state only has 13 ...

RBI Governor Sanjay Malhotra expressed concerns over the rise in customer complaints and urged bank and NBFC management to prioritize grievance redressal. He emphasized the need for timely resolution ...

Indian consumers are not hesitant to act when faced with poor service: 89% said they would switch to another brand, and 84% ...