Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...

The book identifies key pain points consumers face when shopping for outdoor recreation products based on industry research ...

In today’s competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

The Consumer Financial Protection Bureau wants to return a $105,000 penalty it collected last fall when it resolved a ...

The Consumer Financial Protection Bureau is walking away from cases that might have helped return money to consumers across the U.S. We want to hear from people who feel left behind.

The Nigerian Electricity Regulatory Commission (NERC) says electricity distribution companies (DisCos) across the country ...

Meath has been named one of the top five counties for complaints submitted to the Financial Services and Pensions Ombudsman ...

The Nigerian Electricity Regulatory Commission (NERC) on Wednesday said that it received 4,180 complaints in the fourth quarter of 2024 ...

Just over half (3,404) of the 6,185 complaints made to the Financial Services and Pensions Ombudsman last year were about ...

Dubais consumer protection department is launching a WhatsApp service next month to streamline complaint filing against ...

Consumers will simply need to upload relevant documents about their purchases or disputes, and quickly receive a resolution ...

The number of complaints lodged with the financial ombudsman jumped sharply last year, with poor levels of customer service ...