Datacentrix, which positions itself as a leading hybrid ICT systems integrator and managed services provider, is proud to announce that its Project Management Office (PMO) has been recognised as ...

Dallas County has named Justine Tran as its new chief information officer. In that position, she will be responsible for improving the county's IT infrastructure. Tran previously has directed the city ...

As public-sector organizations look to improve their IT processes and IT Service Management (ITSM) maturity, many are implementing ITIL best practices. ITIL stands for Information Technology ...

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...

Information Technology Infrastructure Library, more commonly known as ITIL, is a framework of best practices for implementing and managing IT services. Originally developed in the 1980s by the UK ...

We offer free in-person and virtual programs for all ages like book clubs, storytimes, social activities, crafts and more. Conversation and reading circles are for anyone looking to improve their ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

ITIL 4 in 10 minutes You want an introduction to ITIL 4 or, perhaps, more information. But you don’t have the time to read the 122-page ITIL Foundation: ITIL 4 Edition book. No problem. This ebook, ...

ITIL® “is a term that is rapidly gaining popularity around the IT sector, often misrepresented as ‘IT governance’ – However, it is a conceptual mistake. ITIL® collectively denotes the best practices, ...