Tony Alika Owens, a longtime tech exec who previously spent a decade at Salesforce, was named CEO at Amperity, a ...

An era of cautious, low-stakes experimentation is rapidly giving way to tangible changes in how some of Australia’s largest ...

Wells Fargo upgraded Twilio (NYSE:TWLO) to Overweight from Equal Weight, while downgrading Sprinklr (CXM) Five9 (FIVN). Analysts led by Michael Turrin said they favor ServiceNow (NOW) over Salesforce ...

Natterbox, a global leader in cloud contact center solutions, is proud to announce the launch of AI Assist, the latest addition to the Natterbox AI Suite. Building upon the success of Natterbox's ...

Salesforce (NYSE: CRM), the #1 AI CRM, today announced that its third quarter fiscal year 2025 results will be released on Tuesday, Dec. 3, 2024, after the close of the market. The company will host a ...

Owens was most recently the president of worldwide field operations at the contact center tech company LivePerson, which he ...

Axolt Announces Enhanced ERP Modules on Salesforce AppExchange for Retail, Manufacturing, Healthcare, and Service Industries.

Freshworks, which counts Salesforce among its competitors ... Hear of anything happening at Freshworks or another Bay Area ...

In a report released today, Richard Baldry from Roth MKM maintained a Buy rating on Five9 (FIVN – Research Report), with a price target ...

Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

Greetings, and welcome to the Marriott Vacations Worldwide Third Quarter 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode. A question-and-answer session will ...

Firmable, Australia's leading B2B database platform, has launched a new customer relationship management (CRM) integration ...