Without a strong knowledge management ability, customer experience leaders will be unable to realize the potential of AI.

SuccessKPI, a cloud-native, workforce engagement management (WEM) provider, reported over 100% revenue growth in 2024, driven ...

HubSpot is a top CRM with strong AI features but doesn't meet portfolio criteria. Learn why HUBS stock is rated "hold" ...

Three founders who built out one of the bigger startups in risk management are scaling a new company to take on another pain ...

Rather than manually changing a new lead to a new customer, manually inputting their order value, manually sending a ...

Zeta is an AI-driven company stock and is a top pick for aggressive growth investors despite concerns over valuation and ...

Q4 2024 Earnings Call Transcript February 20, 2025 Operator: Thank you for joining us today. Certain statements made during ...

AI's impact demands attention. Start with data quality, then build platforms for machine learning and genAI. Agentic AI is ...

Dea is the founder of The Edge of Work, a leadership and talent development consulting firm. He has previously held marketing ...

The path to transformation was not without its challenges, as the project required a seamless transition from an established ...

Sprinklr , Inc. (NYSE:CXM), a leading provider of customer experience management (CXM) solutions with a market capitalization of $2.28 billion, finds itself at a critical juncture as it navigates ...

Enhancing Marketing-as-a-Service Leadership and Streamlining Go-to-Market EfficiencyMALVERN, Pa., Feb. 18, 2025 (GLOBE NEWSWIRE) -- 2X, a leading provider of marketing as a service (MaaS), today ...