Without a strong knowledge management ability, customer experience leaders will be unable to realize the potential of AI.

SuccessKPI, a cloud-native, workforce engagement management (WEM) provider, reported over 100% revenue growth in 2024, driven ...

HubSpot is a top CRM with strong AI features but doesn't meet portfolio criteria. Learn why HUBS stock is rated "hold" ...

Three founders who built out one of the bigger startups in risk management are scaling a new company to take on another pain ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

Rather than manually changing a new lead to a new customer, manually inputting their order value, manually sending a ...

In terms of contact management, Salesforce provides a clear overview of your clients, including activity history, key contacts, customer communications, and internal account discussions.

Zeta is an AI-driven company stock and is a top pick for aggressive growth investors despite concerns over valuation and ...

Q4 2024 Earnings Call Transcript February 20, 2025 Operator: Thank you for joining us today. Certain statements made during ...

DevAI Solutions Inc., an artificial intelligence startup founded by former Cisco Systems Inc. executives, today announced that it has raised $6 million in funding.

The Consumer Financial Protection Bureau is canceling more than $100 million in vendor contracts as part of a cost-cutting ...