Blackbaud is acquisitive and has used leverage to execute transactions. There is some risk that it will overpay, or more importantly, overburden its balance sheet with debt. The 2022 acquisition of ...

AI's impact demands attention. Start with data quality, then build platforms for machine learning and genAI. Agentic AI is ...

In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

Human employees and AI agents that are seen as employees need to be managed differently than the workforce is today, Carolyn ...

Without a strong knowledge management ability, customer experience leaders will be unable to realize the potential of AI.

Ramsundernag Changalva, a technology expert with 19+ years of experience in delivering Enterprise Performance Management (EPM ...

Move over, semiconductor stocks. After a hot run for big software stocks, now smaller ones are getting in on the party - and there could be more room for gains across the whole sector.

Agentic AI startup Integrail, co-founded by Ratmir Timashev of Veeam fame, is building AI agents aimed at automating tasks ...

Atlassian’s Jira and Confluence are powerful tools for collaboration, project management, and team alignment. However, when ...

While agentic AI vendors push fear of getting left behind, businesses don’t necessarily trust them, and haven’t yet started ...

Alpesh Patel, a seasoned Salesforce professional with extensive experience in the healthcare sector, has been at the ...

Ensuring consistency and eliminating efficiencies – Complete analytics workflows are essential for maintaining clean and consistent data. Through eliminating inefficiencies, analysts are able to ...