First, we have Cy Watson, or Silas Watson, who is president, head of voice of the customer for Voltaire. Cy spends nearly every day speaking with carrier claims leaders and translating their needs into …

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In a recent webcast titled “Actionable AI that Adjusters Actually Adopt: Strategies to Realize 200% Plus ROI,” Property Casualty 360 hosted Cylus Watson, President and Head of Voice of Customer at …