When you call 999 and ask for the fire service, our control operators will ask you lots of questions. This gives our crews more information so they can plan on route and determine the best course of action. Remember to stay calm, answer clearly and know we’re working quickly to help you. 🎥 Here's what happens behind the scenes: 👀 #kfrs #fireservice #control #controlroom #fyp | Kent Fire and Rescue Service
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We’re proud to share that Northern Ireland Fire & Rescue Service are the first Fire & Rescue Service in the UK to be Communication Access accredited through the Royal College of Speech and Language Therapists. This accreditation reflects our commitment to ensuring that our service is accessible to everyone, regardless of your communication difference. Whether you make a 999 call, interact with us at an incident, or work with us, we are trained to ensure that you are heard, respected, and underst
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