12 Key Call Center Metrics & KPIs To Drive Better Performance
2:56
12 Key Call Center Metrics & KPIs To Drive Better Performance
Feb 12, 2024
nextiva.com
20 Successful Call Center Strategies to Implement Today
20 Successful Call Center Strategies to Implement Today
Sep 11, 2020
hitachi-solutions.com
Call center training: 8 strategies to empower your agents
Call center training: 8 strategies to empower your agents
Mar 30, 2021
timedoctor.com
21 Skills You Must Test For The Perfect Call Center Assessment
21 Skills You Must Test For The Perfect Call Center Assessment
Nov 27, 2020
mettl.com
Call Center Management Best Practices, Dos and Don’ts
Call Center Management Best Practices, Dos and Don’ts
Oct 15, 2024
getvoip.com
How to run effective call center campaigns (types, pros)
How to run effective call center campaigns (types, pros)
Jun 28, 2021
timedoctor.com
Call center coaching: 5 types, focus areas, best practices
Call center coaching: 5 types, focus areas, best practices
Oct 22, 2021
timedoctor.com
10 key principles for managing call center operations - Time Doctor Bl…
Oct 10, 2024
timedoctor.com
2026 guide to call center workforce management
Aug 30, 2023
timedoctor.com
Call center standard operating procedures and best practices | O…
8 months ago
outsourceaccelerator.com
4:32
Customer Service Training
321.2K viewsFeb 24, 2009
YouTubeServiceSkills Customer Service Training
3:30
Call Center Script
115.7K viewsJan 3, 2021
YouTubeCristine Asis
Call Center Training: 7 Common Mistakes New Hires Make
468.6K viewsJun 22, 2018
YouTubeRea Ninja
The Ultimate Guide to Call Center Training
Jun 19, 2024
verint.com
3:17
Mock Call Sample Recording: PART 1
133.4K viewsJul 17, 2020
YouTubeCristine Asis
4:20
Phone Training for Healthcare
17.1K viewsDec 11, 2017
YouTubeBaird Group
1:01
Customer Service Training Videos - Probing Questions
36.4K viewsFeb 8, 2017
YouTubeCustomer Service Training by Telephone Doctor
11:14
3 MOCK CALLS Collection - Call Center Script
31.6K viewsJan 27, 2021
YouTubeCristine Asis
5:12
CALL CENTER TRAINING: INBOUND & OUTBOUND SKILLS
23.8K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
12:17
Call Center Training: What to Expect
144.9K viewsMar 16, 2018
YouTubeRea Ninja
1:39
RingCentral Conference Calls | Training Video
2.6K viewsMay 29, 2018
YouTubeMatrix Networks
5:37
CALL CENTER TRAINING: RESOLVING CUSTOMER SERVIC…
3.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
2:27
Phone Training. Phone Skills by Canity
335.7K viewsJun 17, 2014
YouTubeTheMohvideos
13:59
How to Survive Your Call Center Training
1M viewsAug 31, 2020
YouTubeKwestyon
12:43
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
294.7K viewsAug 20, 2019
YouTubeRea Ninja
1:55
6 Essential Skills for Customer Service
69.9K viewsAug 23, 2021
YouTubeSkills World
13:22
Individual and Family Encounter Crisis Counseling Program (CCP) …
24.7K viewsSep 1, 2017
YouTubeSAMHSA
3:02
Call Center Agent Training Certification On Demand Course
2.2K viewsApr 8, 2021
YouTubeBenchmarkPortal
8:33
Workforce Management Basics for Call Centers
130.7K viewsSep 18, 2012
YouTubeIRENEWFM
16:33
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M viewsJul 19, 2020
YouTubeKwestyon
See more videos
Static thumbnail place holder